KYC document checks help us match your account details before account access is completed.
Our KYC document check is an account-security step rather than a casino title with rounds or wagers. It compares the name, date of birth, and document image you provide with the details entered when you open an account. Start from the profile area after phone verification, upload a readable image, and keep every field consistent. We use this step to reduce login
confusion and to keep account changes connected to the right person. Access where local law permits.
A complete submission is easier to assess when every visible detail matches your account profile. Check the three points below before sending your KYC document check.
Use the same full name shown on your identity document and in your account profile. Different spellings, shortened names, or swapped name order can pause the KYC document check until you correct the account details.
Upload an image where the document edges, photograph, name, and date fields are visible. Avoid glare, heavy blur, cropped corners, or screenshots of another screen, because our account team needs to compare the complete document.
Complete the phone code step before uploading documents. This links your KYC document check to the number used for account access and gives you a clear route back if the profile page asks for another submission.
The KYC document check follows a fixed account path, so you can see what is needed before sending anything.
KYC document checks do not have game volatility, return figures, rounds, symbols, or wagering controls.
Identity verification screen
No wagers or game rounds
Mobile browser and desktop browser
Indonesia, where local law permits
RTP percentages are informational reference values from provider documentation. Actual session outcomes vary.
On a phone, the KYC document check works from the account menu rather than from a separate app.
If your KYC document check stops at a particular step, start with the account-help route beside the profile status.
Document checks should be understandable before you submit personal details. We keep the process within the logged-in profile, show the phone-verification step before document upload, and use account status wording rather than…
Submit KYC documents through the logged-in account profile. Keeping the upload inside that path helps us connect the image to the correct account and reduces the risk of sending identity details through an unrelated route.
The profile area shows whether the KYC document check needs another action. Read the status before sending another image, because repeated uploads without a requested change can make the account history harder to follow.
Phone verification happens before document submission, connecting the account check to your registered number. This is useful when you return on a different device and need to continue from the same profile path.
We look for a full, readable document image with visible details and edges. A dark photo, reflected light, or cropped field may prevent the account team from comparing the document with your profile.
Keep one account record while your KYC document check is active. Opening another profile can create conflicting identity details and may delay the clear account path you need for access.
Account access and eligibility depends on local law. We present the document-check route only within the account flow, so you can review the required steps before sending your identity details.
The KYC document check belongs to account access, not the game lobby. The comparison below separates it from nearby pages so you know when to use the profile…
Before you submit, use these six points as a practical account checklist. Each one relates to the KYC document check itself: your profile details, phone code, image quality…
These answers cover the account steps most often connected to KYC document checks at oja88. They focus on profile matching, phone codes, document images, and status messages rather than casino gameplay. Use the logged-in account area for the current status of your own submission.